Technology Partners from A to Z

Axios Systems markets the assyst Help Desk & IT Service Management suite, a package solution based on ITIL for medium-sized and large organisations. assyst is a fully integrated, out-of-the-box software suite designed from the outset around the best practice ITIL framework. Axios Systems is a leading provider of helpdesk & IT service management solutions. The privately owned company offers consulting services, project management and training. Axios proved its best practice when being certified according to BS15000 (now ISO20000), the first formal standard for IT service management worldwide. The British company operates subsidiaries in Europe, the USA and Asia.

Clarity AG develops and implements intelligent voice portal technology solutions that allow for the voice-based interaction with machines (almost) like with humans. The German software company markets Clarity V/3, a carrier-class software platform which enables companies to better serve their customers, thereby boosting revenues, productivity and customer retention and cutting costs. Clarity is one of the founding members of the voice industry alliance VASCom (Voice Application Standard Committee) and has recently been a finalist in the competition for the “Entrepreneur of the Year Award” for the third year in a row. Clarity also won the National Leadership Award of the Economic Forum Germany.

Genesys (earlier: VoiceGenie) allows enterprises and telecom carriers to develop and deploy sophisticated IVR (Interactive Voice Response) applications, speech-enabled services, and self-service voice portals for customers and employees. Genesys is the world’s leading provider of open VoiceXML-based speech platform solutions, development environments, and tools. Genesys’s platform solutions support multiple speech/text-to-speech engines and deliver the highest levels in scalability, robustness, and reliability. It currently enables large-scale, mission-critical applications worldwide, answering millions of calls for customers each day.

Nuance Communications, Inc. is a leading supplier of imaging, speech and language solutions for enterprises and private customers worldwide. Thanks to its technologies, applications and services, a wide range of manual processes can be automated, saving companies time, increasing staff productivity and improving customer service. Nuance is used for handling information and for creating, distributing and handling documents. Nuance applications are used by millions of people in thousands of companies every day.

RSA SecurID® is the market-leading two-factor authentication system used by more 40 million people across more than 30,000 organizations worldwide. It is engineered to assure user identities and protect against unauthorized access to applications and resources across numerous physical locations. RSA SecurID technology is comprised of both a broad range of hardware and software authenticators that provide end users with a one time password that is designed to change every 60 seconds, as well as its software engine – RSA® Authentication Manager – which scales to support millions of users and provides the benefit of technical certification and interoperability with more than 300 products. RSA is the Security Division of EMC.

Secude offers solutions for single sign-ons and for protecting documents, applications and transactions. Secude International AG, the end-to-end IT security products & solutions company, is a market leader in the areas of authentication and authorization, encryption, data integrity and the management of digital identities. Thus Secude delivers a higher level of IT security to organizations all around the world. Secude is a member of IT SEC Swiss AG and was founded in 1996 as the result of a partnership between SAP and the Fraunhofer Institute in Darmstadt, Germany. This partnership led to the development of the Secure Network Communication (SNC) module for SAP. Headquartered in Lucerne, Switzerland, Secude has a global customer base and offices in Germany, the Netherlands, Spain, the USA and the United Arab Emirates.

StepOver eliminates any media transfer for signatures in the digital world. Applications or contracts do not need to be printed out any longer to be formally signed. StepOver has designed a consistent electronic procedure that speeds up business processes and makes them more efficient. Its hardware for signature input (signature pads) and the respective software StepOver guarantee the highest possible authentication standard for manual signatures in electronic devices. Founded in 2001 in Stuttgart, Germany, the company works with insurance companies, banks, and industrial customers and helps them establish solutions for paperless procedures especially for field staff. In a successful collaboration, VOICETRUST and StepOver have developed a voice-based system for digital signatures. Also this system does not require any media transfer and cannot be manipulated. This means both contracting parties can check at any time what and when who agreed upon.

Utimaco Safeware AG stands for security technology and solutions that protect the electronic data of companies and government agencies against unauthorised access. Utimaco makes sure that business processes and administrative procedures in the electronic world are binding and confidential. Solutions apply to mobile devices, PCs, networks, the transmission of documents to business partners and processing information in business applications. With nearly three million installations, SafeGuard Easy is the number one application to secure notebooks and PCs worldwide. Utimaco also leads the way in protecting electronic transactions. Utimaco Safeware has branches in seven European countries as well as offices in the USA and in Japan.

XPS Software provides in-depth knowledge on the latest developments in data security and encryption technologies as well as the relevant experience for implementing them. The team of specialists have combined knowledge and experience covering wide areas of modern information technology and data processing. This includes unrivalled long-term experience in the IBM mainframe world as well as the most modern specialised client/server and security skills. XPS Software wants to enable the integration of heterogeneous systems using the most modern and cost-effective solutions. Functionality and security can go hand in hand. These modern concepts can be applied to any system platform, from an IBM mainframe to the latest hand-held devices.